Frequently Asked Questions
Everything you need to know about your Mixed Emotion experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare fit, as our 'Mixed Emotion' silhouettes range from slim to oversized.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We prioritize organic cotton, recycled polyester, and low-impact dyes to ensure your fashion choices feel as good as they look.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 60 minutes of placement by contacting our support team.