Returns & Exchanges
At Mixed Emotion, we want you to feel as good as you look, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Whether your mood has shifted or the fit isn't quite right, we are here to ensure your shopping experience remains effortless.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all garment tags and hygiene seals remain intact.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing